An effective catering operation can have a significant impact on the success of many different types of business. For tourist attractions and sporting venues catering can generate a significant income stream and enhance the visitor experience. For business and industry catering services can be a significant generator of staff satisfaction without being a drain on resources.

Based on practical operational experience CMA has worked with many organisations to:

  • Created and review development plans to ensure that catering revenues are maximised or costs are minimised,
  • Reviewed the performance of existing operators and made recommendations for service and revenue improvement,
  • Managed competitive catering tender situations and evaluated catering tender proposals.

In each case the first step is to fully understand your need. We will then work with you to ensure the appointment of the correct caterer. For new and existing operations we will review the opportunity and clearly identify whether you should appoint an in-house caterer or an external organisation.